How engaged your team members are on a day-to-day basis has a significant impact on the success of your company and its bottom line. Ideally, you want your employees to be fully engaged at work for as long and as often as possible.
Realistically, you’re unlikely to have maximum engagement all the time. However, there are many things you can do to identify and encourage partially and fully engaged employees.
What Is Employee Engagement?
Defining employee engagement isn’t necessarily as black and white as some managers think it is. There’s certainly a spectrum of engagement, ranging from completely disengaged to somewhat disengaged, to partially engaged, to fully engaged. The better question is what does employee engagement look like at your workplace?
How to Identify Employee Engagement in the Workplace
Here are some ways you can spot partially and fully engaged employees at work, as well as disengaged staff.
Signs of a Partially Engaged Employee
If an employee is only partially engaged with their work, they may:
- Begin making small mistakes, but these are often fixable and without significant consequence
- Start to withdraw some from groups of other employees, but you may still find them at enjoyable functions like office parties
- Call in sick or use PTO more often
- May become forgetful of some tasks but still performs well on others, typically ones they still enjoy doing or find satisfaction in completing
Signs of a Fully Engaged Employee
A fully engaged employee typically displays the following behaviors:
- Willingness and excitement to take on new tasks
- Readily works with other team members
- Pays close attention to detail to reduce mistakes; mistakes are honest and the employee works hard to correct them
- Goes above and beyond expectations of supervisors, such as offering to stay late to complete a project
Signs of a Disengaged Employee
An employee might be disengaged from their work if they:
- Begin making multiple mistakes that often seem careless or could have been prevented if the employee had been paying a little more attention
- Stop communicating regularly with other team members about work projects or even light friendly conversation; they may work entirely in silence or even start arguments with other employees
- Start punching the clock; an employee who used to be early and stay late that now arrives and leaves exactly on time without exception may have become disillusioned with the job
How to Generate More Employee Engagement
There are several ways you can encourage employees to become more engaged at work, including but not limited to these creative ideas:
- Recognize your employees’ accomplishments, even when they are small
- Offer opportunities for training, development, and advancement within the company
- Be consistent with your expectations and ensure they are clearly defined; employees who don’t have enough information to do a task correctly can feel like they’ve been set up to fail
- Lead your team by example; if there’s a big project that requires two people to stay late, make sure you’re the first to volunteer
- Ask employees for their input, ideas, and opinions on what improvements you can make anywhere in your business model
- Create a friendly, nurturing work environment that focuses on positive conflict resolution when disagreements arise
- Make sure criticism stays constructive; you need to guide your team, but there’s no place for hostility or shame
- Be flexible and willing to make accommodations when employees let you know about an issue
Get Immediate Access to 24/7/365 Employee Training Webinars from Business Watch Network
Making sure your employees are adequately trained and confident in their ability to do their jobs is critical, but this can be difficult to manage when your team is constantly busy. Finding ways to squeeze in training might seem impossible, but online training webinars can provide the solution. They’re fast, remote, and easy to use, making keeping your team’s skills polished much easier.
Related Webinar: Are You Keeping Your Employees Productive Enough?
Related Webinar: Re-Engaging the Disengaged Employee
Contact Business Watch Network today to learn more about how we can help your company achieve consistent engagement through on-demand employee training you can access at any time, from any device or Wi-Fi connection. This gives you ultimate flexibility when training your team, whether your workers are remote or you have a brick-and-mortar establishment.